1. Introduction
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us for appliance repair services. By using this website, you agree to the terms outlined below.
2. Information We Collect
We may collect the following types of information:
- Personal information you provide directly, such as your name, phone number, and email address
- Details related to your service request (appliance type, issue description, location)
- Information collected automatically, such as IP address, browser type, device type, and pages visited
Information is collected when you:
- Call us
- Submit a form or request an appointment
- Interact with our website
3. How We Use Your Information
We use your information to:
- Respond to inquiries and service requests
- Schedule and provide appliance repair services
- Communicate with you regarding your request
- Improve our website and services
- Monitor and analyze usage for performance and marketing purposes
We do not sell, rent, or trade your personal information to third parties.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Understand how visitors use the site
- Improve functionality and user experience
- Support advertising and analytics efforts
You can control or disable cookies through your browser settings.
5. Third-Party Services
We may use third-party services to operate and improve our business, including:
- Website hosting providers
- Analytics tools (such as Google Analytics)
- Advertising platforms (such as Google Ads)
- Call tracking or communication tools
These providers may access limited information only as necessary to perform their functions and are obligated to protect your data.
6. Data Sharing
We may share your information only in the following cases:
- With service providers assisting in business operations
- When required by law or legal process
- To protect our rights, property, or safety
7. Data Security
We implement reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
8. Your Rights and Choices
You may contact us at any time to:
- Request access to your personal information
- Request correction or deletion of your data
- Ask questions about how your data is used
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Advertising and Remarketing
We may use third-party advertising services, including Google Ads, to promote our services. These services may use cookies and similar technologies to show relevant ads based on your previous visits to our website.
Third-party vendors, including Google, may use cookies to serve ads based on a user’s prior visits to this website or other websites.
You can opt out of personalized advertising by visiting Google Ads Settings.
11. Communication and Call Tracking
If you contact us by phone, your call may be monitored or recorded for quality assurance and training purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.